IMHO we have several really big problems with the web as it is today, which are intertwined:
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The web (standards) is by far too complicated. If even Microsoft doesn't have (or isn't willing) to provide the resources to implement a browser, there are not many players left with the resources and the motivation
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Google Chrome and Safari are the only game in town. (My main browser is Firefox, but seriously, we have such a small market share that nobody gives a damn)
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Most people/governments/companies don't care or don't understand the problem of the mono culture for browsers
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The value of the web is everything which is already on the web and that one can access anything with the browser - for this reason, we can only grow in the direction of more complicated while keeping backwards compatibility
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Besides lip-service to the contrary, our politicians want to control communication and supervise their citizens, so for politicians it is better to have a browser controlled by a company like Google, than a really free web
Given how fundamental important the web is for modern human basic infrastructure, we (as a society) should find a better way to protect our infrastructure, freedom of speech and basic freedoms.