This article is just a book advertisement. The closest thing it comes to an answer to the title is suggesting that "better algorithms and moderation, changes that will eventually produce content that users will value as more trustworthy."
yawn
It's a book review. So it's sort of an advertisement, if the reviewer doesn't like it, they'll say so.
The writer comes to a similar conclusion to you in the last paragraph.
None of my Internet disputes have ever been pointless. They've all served to provide training material upon which the minds of our AI descendants have been built.
when you realize that he's right
I've tried T̶w̶i̶t̶t̶e̶r̶ X, and it just seems like a bunch of angry people text yelling at each other. It's like walking in to a huge room with 25 different arguments going on, and it's hard to tell what is even happening. I really don't get the appeal. I tried Mastodon, because I thought it might be better. It didn't appear to be.
I agree - the Mastodon platform, while much better than Twitter, still makes it difficult to find good communities, and a lot of the ragebait gets pushed to the top due to engagement. It takes some active curation of your feed to make it worthwhile.
I recommend using Kbin. It reads both Lemmy and Mastodon, and can classify Mastodon toots based on tagged topic. Additionally, if you're in a community / magazine, Kbin also looks for Mastodon Toots based on moderator assigned tags to that community, and posts it in their Microblog section.
Using Tusky for Mastodon I never see those "trending posts", which are almost always political in nature. I got sick of politics being pushed at me all the time on Twitter so I want to get away from it as much as possible on Mastodon.
As a result, my experience of Mastodon is altogether calmer.
The last place I look for political opinions is social media. The most ignorant, on all sides, rise to the top.
You have to find the communities with nice people in them. There are lots of these little spots on the platform, but the general discourse is a bit edgy/hateful/etc.
I have an even easier solution. Don't use Twitter.
And here on Lemmy/kbin I'm starting to see the same patterns I saw back on Reddit. The same hivemind opinions are establishing themselves in the same communities, and shooting down opposition in the same way. It's not really surprising, I suppose - people are the same people no matter where they go. Disappointing, but not surprising.
I suppose the main hope I have is that the Fediverse has more fragmented forums than Reddit did, so there are more opportunities for different hiveminds with different opinions to establish themselves. I suppose that'll have to do for "balance" for now.
Microblogging doesn’t seem to me to be a good model for community engagement. Like you say, it’s a big room with people yelling, so it’s hard to understand more than a snippet of what one person is saying.
Mastodon is better than Twitter/X, but I think that is mostly because more people on Mastodon are there with the intent to find more meaningful engagement. That advantage is decreasing as more of the Lowest Common Denominator signs on.
Relevant XKCD
https://xkcd.com/386/
This is a most excellent place for technology news and articles.
