It's a centralised network. They need to make maximum profit and don't need to care about users, because they won't leave whatever nasty thing happens. Being on there encourages friends and family to stay and suffer too. And keeps people off of decentralized networks.
I'm surprised people stay on Facebook, then grizzle about how bad they've helped it become.
Oh great! The planet has already got a carbon dioxide atmosphere. So we can't go there and burn stuff to mess it up like web did to the last one.