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this post was submitted on 01 Feb 2024
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if the routers were managed by ISPs, the ISPs would have kept them up-to-date. these were not home users, but small business users, and a standard service contract would have covered that sort of thing. considering the issue was so widespread and over several different ISPs and different devices, the most likely explanation is that they were owned and managed by the user.
I used to fall for that logic that an ISP would keep my router up to date. It doesn’t happen.
In my case I had the same ISP router for over four years and there was a known bug streaming video. I didn’t have privileges to update and they refused to. Nor would they replace my router with a current one because “it’s not broken and hasn’t yet reached the age we switch them out”.
My solution was to stop renting the router. Also stop renting set top boxes and drop phone and cable service. I’m much happier with only internet for however many years that’s been and I have more control over keeping my network up to date and configured properly
ymmv, but most ISPs do actually push updates to their hardware. i'm not surprised to hear that some don't, however.
of course, you're right that the best option is to bring your own hardware. not only is it safer, but, in the long run, you save a ton of money.