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favorite launcher? and why
(lemm.ee)
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this post was submitted on 31 Jul 2024
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well I just spent 8 minutes trying to figure out how to get in contact with their customer service and it's already a pain in the ass.
I'd think that they don't have a customer service? It's just an open source passion project amongst a handful of developers.
If you encounter an error/bug/problem, best thing to do is look into their issues section on their GitHub. Search if anyone else has the same problem, and weigh in using the comments, or submit a new issue. Help give them info to fix/debug.
they have support. they have a Twitter account, but you can't message them unless you have premium, and a Discord server where you can't message without verifying a phone number and they don't accept VoIP. github confuses me and every time I use it people tell me I'm using it wrong
if it's this difficult to get in touch, I think I'll just avoid it