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submitted 4 months ago by pelletbucket@lemm.ee to c/askandroid@lemdro.id

I was using the Nova launcher forever, but it's been getting buggier and buggier and support just blames android. plus I understand there are privacy concerns about them these days

I switched to hyperion, and it works just fine except for one feature, and I can't get support to respond anywhere for any reason.

which launcher do you use, and why do you like it?

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[-] Codilingus@sh.itjust.works 2 points 4 months ago

I'd think that they don't have a customer service? It's just an open source passion project amongst a handful of developers.

If you encounter an error/bug/problem, best thing to do is look into their issues section on their GitHub. Search if anyone else has the same problem, and weigh in using the comments, or submit a new issue. Help give them info to fix/debug.

[-] pelletbucket@lemm.ee -2 points 4 months ago

they have support. they have a Twitter account, but you can't message them unless you have premium, and a Discord server where you can't message without verifying a phone number and they don't accept VoIP. github confuses me and every time I use it people tell me I'm using it wrong

if it's this difficult to get in touch, I think I'll just avoid it

this post was submitted on 31 Jul 2024
37 points (100.0% liked)

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