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I put on an episode of a show I'm watching, and about ten minutes into it, I missed something on screen, so pressed the skip back button on my remote. The spinning loading circle came up, but stayed for a while, and the episode froze at the point where I'd pressed the button.

No problem I thought, I haven't used Plex for a while, it might just need a little kick. I restarted my fire stick, and restarted the Plex server, just in case. A few minutes later, I didn't catch what a character said, so I tried skipping back again. Plex crashed again. Another set of restarts and we're watching again.

About 15 minutes later, the episode just freezes. No error message or warning, just a frozen screen. I gave it a minute and pressed play, and Plex crashed back to the episode selection screen. Pressing play worked again for a few minutes, until I got an error on screen telling me that my network is too slow for the video. It's a less than 1080p video streaming at 10 Mbps over a gigabit connection. This time, reopening the video took me back to the point of the last issue.

So much for relaxing in front of the TV...

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[-] adarza@lemmy.ca 3 points 1 month ago

similar issues with other titles or just that one file?

[-] Tippon@lemmy.dbzer0.com 1 points 1 month ago

I just watched an episode of a different show, and while it didn't completely crash, it still stuttered and paused randomly.

I know it's not the server itself, as it's handling more intense tasks regularly with no issues, and the network works on every other device too. I stream higher quality with higher bit rates to the fire stick regularly too, with no issues.

[-] CmdrShepard42@lemm.ee 3 points 1 month ago

It could be the specific audio or video codecs of those files causing the stuttering issues. I've always seemed to have trouble with EAC3 audio even after 6 or 7 years and a multitude of updates and different hardware.

[-] Tippon@lemmy.dbzer0.com 2 points 1 month ago

That's a good point. I'll check the file and see if there's anything unusual compared to the others ๐Ÿ™‚

[-] MentallyExhausted@reddthat.com 2 points 1 month ago

Just solved an issue with transcoding where I had to delete the codec. It redownloads on server launch so was an easy fix.

[-] Tippon@lemmy.dbzer0.com 1 points 1 month ago

I'll give that a try, thanks :)

this post was submitted on 05 Nov 2024
71 points (93.8% liked)

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