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I put on an episode of a show I'm watching, and about ten minutes into it, I missed something on screen, so pressed the skip back button on my remote. The spinning loading circle came up, but stayed for a while, and the episode froze at the point where I'd pressed the button.

No problem I thought, I haven't used Plex for a while, it might just need a little kick. I restarted my fire stick, and restarted the Plex server, just in case. A few minutes later, I didn't catch what a character said, so I tried skipping back again. Plex crashed again. Another set of restarts and we're watching again.

About 15 minutes later, the episode just freezes. No error message or warning, just a frozen screen. I gave it a minute and pressed play, and Plex crashed back to the episode selection screen. Pressing play worked again for a few minutes, until I got an error on screen telling me that my network is too slow for the video. It's a less than 1080p video streaming at 10 Mbps over a gigabit connection. This time, reopening the video took me back to the point of the last issue.

So much for relaxing in front of the TV...

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[-] Atropos@lemmy.world 14 points 1 month ago

I completely understand venting vs wanting solutions...

But sometimes I can't help myself. There are a whole host of things that could cause this. Happy to suggest things to test if you want, or there's an easy way to try an alternative. Have you considered giving Jellyfin a shot?

[-] Tippon@lemmy.dbzer0.com 10 points 1 month ago

I've been holding off switching to Jellyfin for a while because I paid for a Plex pass, but I'm getting to the point where that's not going to stop me from swapping.

[-] MrQuallzin@lemmy.world 7 points 1 month ago

You can always run both at the same time and see which works better

[-] dmention7@lemm.ee 4 points 1 month ago

Or just run both, period!

Plex is definitely more straightforward to maintain remote access to your content (including library sharing with friends & family). So it may be worth keeping up for that aspect alone, even if you end up liking Jellyfin better.

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[-] Codilingus@sh.itjust.works 4 points 1 month ago

+1 Jellyfin is the best!

[-] kometes@lemmy.world 12 points 1 month ago

Jellyfin is your friend...

[-] Tippon@lemmy.dbzer0.com 6 points 1 month ago
[-] Treedrake@fedia.io 3 points 1 month ago

I'd recommend running Jellyfin server but using Kodi as your frontend, best of both worlds, especially if you use subtitles as subtitles still work really poorly on Jellyfin

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[-] donuts@lemmy.world 9 points 1 month ago

It's just taken me 55 minutes to watch a 35 minute episode

This happens to people who watch shows on cable TV, where episodes or movies are padded with ad breaks.

So I guess the silver lining is: at least you didn't have to watch any ads.

[-] Tippon@lemmy.dbzer0.com 2 points 1 month ago
[-] possiblylinux127@lemmy.zip 1 points 1 month ago

I watch free OTA channels on Jellyfin. (HDhomerun)

[-] Kit@lemmy.blahaj.zone 9 points 1 month ago

I've been using Plex hosted on a Mac Mini for years, multiple hours every day, and have never had issues like this. I hope you're able to figure it out.

[-] possiblylinux127@lemmy.zip 8 points 1 month ago* (last edited 1 month ago)

I've been using Jellyfin with no issues. It has been mostly rock solid for years.

It does have issues from time to time but I think the community is much healthier. Also you can always report it upstream and or dig into the code.

[-] Tippon@lemmy.dbzer0.com 3 points 1 month ago

You might be slightly overestimating my coding abilities 😁

[-] deranger@sh.itjust.works 3 points 1 month ago

Can’t say I’ve experienced this myself. Are you transcoding? That’s the only time I have some issues with rewinding. Figure out why you’re not direct playing. There’s no buffering or issues with seeking if you’re direct playing. Jellyfin won’t really help in this circumstance.

[-] Tippon@lemmy.dbzer0.com 1 points 1 month ago

I've checked the file. It's a bog standard h264 mkv and the video bitrate is only 10Mbps. There's nothing that the fire stick shouldn't be able to handle on its own. I'll try playing it on the fire stick again and see if it's trying to do something weird, but I can't see it being that.

[-] deranger@sh.itjust.works 2 points 1 month ago

Curious what you find out. I can’t say I’ve had an issue direct playing anything on any device really. What you describe sounds exactly like seeking while transcoding though, that’s a pain in the ass and I just don’t do it. Direct play all the way.

[-] Tippon@lemmy.dbzer0.com 1 points 1 month ago

I just checked the episode through Plex, and it's direct playing. I didn't get any stuttering while I was skipping around though. I think it's Plex itself, either the server or the player.

My physical server is a bit old now, it's a Haswell i5, so if this was an ultra HD bluray rip I could understand it, but it's been playing HD and 4k videos without issues for years now.

[-] deranger@sh.itjust.works 2 points 1 month ago

Direct play should take very little CPU regardless of media quality, I can have multiple 4K streams going and my utilization is <10% on a Cameron J3455 (4c/4t Apollo Lake). When you’re direct playing it’s more a factor of HDD/network speed and the client than anything server side.

Is it just that one file?

[-] Tippon@lemmy.dbzer0.com 1 points 1 month ago

Nope. It does it with random videos every now and then, and with no obvious pattern. It's not lasting for a set amount of time either, so it's not like something's running in the background and slowing it down for a while.

In the past I've shut down everything I can think of on the server to stop something from taking priority, but it still happens. On those occasions it's happened for half an hour or more, but other times it might last for a few minutes, or just affect one episode.

[-] Bishma@discuss.tchncs.de 3 points 1 month ago

I haven't had issues this bad, but Plex has been buffering a lot more lately. If moving to Jellyfin didn't involve new hardware for me, I would have already jumped ship.

[-] possiblylinux127@lemmy.zip 5 points 1 month ago

Why would Jellyfin need new hardware?

[-] Bishma@discuss.tchncs.de 3 points 1 month ago

I run plex on a synology nas whose kernel is too out of date for hardware accelerated transcoding in Jellyfin.

[-] trd@feddit.nu 2 points 1 month ago

I recently went from synology video to Jellyfin cause the last update on synology dont support the video hosting anymore. I run a syn 920. And its sweet only issue so far have been able to use jellyfin to cast to Chromecast.

[-] Bishma@discuss.tchncs.de 2 points 1 month ago

It's been about a year since I tried it, so it's probably worth another. Back then it did OK if I was doing straight passthrough (though CPU load was noticeably higher) but I got a lot of buffering when I'd try to have it transcode anything.

I host quite a few things on it (via docker) so the 920 is starting to show its load. I suspect that and the lack of hardware acceleration are the source of my issues.

[-] trd@feddit.nu 2 points 1 month ago

I should probably mention i did upgrade it past the supported kernel and doubled the ram, i only host pihole and bitwarden and jellyfin. But docker makes things so much easier and fun.

[-] possiblylinux127@lemmy.zip 2 points 1 month ago

Can't you just use a newer kernel?

Wouldn't this also be a significant security issue?

[-] Bishma@discuss.tchncs.de 2 points 1 month ago* (last edited 1 month ago)

No, diskstation runs a significantly modified 2.4 kernel. They say they backport CSM mitigations/fixes into their kernel, but community pressure is growing by the year for them to update.

[-] IHawkMike@lemmy.world 3 points 1 month ago

Holy shit, I remember being excited for 2.4 because of iptables. That was over twenty years ago.

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[-] VonReposti@feddit.dk 2 points 1 month ago

Can you elaborate on the Plex issues as of late? One of the guys I share my instance with has reported a lot of buffering that I haven't been able to reproduce.

[-] Bishma@discuss.tchncs.de 1 points 1 month ago

Sudden buffering followed by a very long load time before it can get going again. Lowering the resolution resolves it for me.

What I'm seeing only on certain files though. And those files will always buffer again at the same point in playback. But it happens on things I watched without issue prior to my last update. So I suspect it's a problem with a specific codec, but I haven't taken the time to validate my hunch.

[-] deranger@sh.itjust.works 1 points 1 month ago

It shouldn’t be buffering at all if you’re direct playing.

[-] adarza@lemmy.ca 3 points 1 month ago

similar issues with other titles or just that one file?

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[-] HubertManne@moist.catsweat.com 2 points 1 month ago

never had an issue with plex but crunchy roll seems to have a memory leak or something were if you need to leave the app after every movie or couple of episodes and flush it out by running something else like a youtube video. then when you come back its generally fine. Also though there was some prime updates that seemed to effect the whole stick and slow it down a few months back.

[-] Tippon@lemmy.dbzer0.com 1 points 1 month ago

I thought it could be something like that, but the fire stick wasn't used for at least 15 hours before, and after the first crash I rebooted and restarted the Plex server software. I would have thought that would clear any memory or cache issues.

[-] rc__buggy@sh.itjust.works 2 points 1 month ago* (last edited 1 month ago)

Plex app is such garbage on my old firestick and Samsung TV now. Used to work fine, no more.

I just bought an Informir MAG 544 set top box. Runs linux, not android. Haven't set it up yet, I have high hopes. If it does work well I'll probably ditch plex for Jellyfin.

[-] Tippon@lemmy.dbzer0.com 2 points 1 month ago

I'm tempted to get a different box for the TV, but everything else runs perfectly. I've been looking into switching to Jellyfin too, but I've been trying out Stremio for a little while, and it works much better than Plex. It's missing a few features like easy user switching, and it can't organise and play my family videos as far as I know, but it would mean not having to store loads of media.

[-] bokherif@lemmy.world 2 points 1 month ago
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[-] antlion@lemmy.dbzer0.com 2 points 1 month ago

Self hosting is glorious when it works, and a bit frustrating when it doesn’t. I’m using Emby, and I just finished upgrading from an arm 32-bit, to an Intel N300. It was working great until I relocated the new server to a different location. On boot the USB hard drive was just barely working but super slow. Not sure what the issue was, but it’s working after changing USB ports.

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[-] 3aqn5k6ryk@lemmy.world 1 points 1 month ago

Lol. I feel you. Every single time me and my wife watch something on plex and we tried going backward, plex will most definitely crash. I noticed if i mash the backward button it will definitely crash. If i give it time between pressess its usually works okay.

I always chalk it up to my android tv being having shit processor and low ram. Me and my wife even has a ritual now. Everytime the damn circle spinning takes awhile, we always chant crash crash crash.

Used to own apple tv and it was heaven.The ui is so buttery smooth.

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this post was submitted on 05 Nov 2024
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