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this post was submitted on 03 Dec 2024
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Melbourne
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Blame the managers lol, one server?? Yeah okay.
It's a shit experience for a customer, but it's management's fault 100%.
Fucking scumbag! Being a manager is just such a power trip for some ๐คฎ
Most people don't get it if they've never worked a customer facing or customer service job ๐
There's a reason the correct term for the majority of managers (and cops and authos) is "class traitor"
100% I can't agree more!!!!
I absolutely do lol.
Oh yeah! Sorry my comment came off as a tad antagonistic lol!
I mean, I blame the managers lol! And I didn't mean to imply you didn't ๐ฌ
Ah you're right chud. We all sound antagonistic sometimes lol
FWIW though, I do blame management, but also wonder what part Wesfarmers has to play in it. Staff cuts seem to be across the board at all of their businesses, at least Coles and Kmart. Even Coles now has 1 person dealing with the cigarette kiosk as well as the register next to it, or if that is closed, they also wear the self checkout assistant hat. I reckon there's more to it than scummy store management - probably scummy middle and upper management (though I suppose that's implied)
I don't think I've seen all the registers manned anywhere, no matter how busy it is. A supermarket or Kmart can have people lining up and there will still be lanes closed