Ah you're right chud. We all sound antagonistic sometimes lol

FWIW though, I do blame management, but also wonder what part Wesfarmers has to play in it. Staff cuts seem to be across the board at all of their businesses, at least Coles and Kmart. Even Coles now has 1 person dealing with the cigarette kiosk as well as the register next to it, or if that is closed, they also wear the self checkout assistant hat. I reckon there's more to it than scummy store management - probably scummy middle and upper management (though I suppose that's implied)