I'm thinking the same. Water billing in the States is often by CCF/HCF.

I'm between 3 and 8 depending on time of year.

With outdoor use the OP's 13 CCF sounds right, but 25 is way high and may indicate a leak somewhere.

Seems likely, they changed our payment portal recently, so it could be that. The only good thing I've found about this company is they do internet as well. So if your lazy like me you can pay electric/water/gas (heater)/ and Internet all in one bill. The internet isn't great, but it's definitely been better than what spectrum was when I moved here.

This is their new website, updated November 11th? Ish I believe. Have to remember I live in what was a smaller town not long ago, growing pains all around infrastructure and such. No sidewalks, most areas don't have reflectors on the roads or street lights bright enough down back streets that you can see anything.

The music video for "Try that in a small town" (Jason Aldean) was filmed in our town square, people were pissed when they found out he was drawing more attention to Columbia.

But to get a feel for where it's located, President Polk lived here, and if you drive very near you hit where the KKK was founded.

Bit different than where I grew up.

Edit: Saturn used to have a manufacturing plant here, also Nissan I believe. GM owns it now, it's where they are making their EV batteries. (Big place)