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[-] circuitfarmer@lemmy.sdf.org 5 points 2 hours ago

One more example of a private service being used as if it were a utility.

This one is especially egregious considering it's an Amber Alert, but it isn't necessarily unique. Despite the internet being designed as open, it has been taken over by private entities, and any popular service is ultimately controlled by such entities.

It's a hard problem to solve. Look at federated platforms like Lemmy: they take a long time to populate, and their usefulness is partly a function of how successful that population is. By definition, a free, open platform will not have the advertising, reach, or "it factor" of a corporate service. When given the choice between an open platform and a corporate one, we see people choose the corporate one time and time again.

We have taken our open network and handed it, willingly, to private enterprise.

[-] njordomir@lemmy.world 1 points 1 hour ago

I think a good first step would be to require all public services and similar to transition to FOSS software only. Schools, governments, public health, etc, should not, generally speaking, be in the business of making money for private interests, nor should our data be stored in these black boxes. If we don't own it; it owns us. Sure that's a huge departure from current reality, but I see it as fairly clear cut. I'm sure people will say I go too far.

[-] frayedpickles@lemmy.cafe 1 points 1 hour ago

The federal government does or at least did have a decent in-house open source dev team (legally, work done by the us government has a copyright which belongs to the people, making it roughly open source). The us government is also filled with people who believe that any failure to extract profit is a failure at life, so the government also outsources a bunch of work to priv companies which do retain their copyrights, but it's not required.

[-] belit_deg@lemmy.world 1 points 1 hour ago

Check out this guy and his research if you haven't already. Confirms what you describe, with some rally alarming numbers and data to back it up

[-] Phoenicianpirate@lemm.ee 2 points 3 hours ago

Why are they surprised that someone who is highly sympathetic to sex offenders would want them to get away from their crimes.

Methinks that Elon would tote the security of a Tesla, but something tells me that if a sex offender or child kidnapper were to take it, the sensors would stop updating and it would release a lot of DNA destroying enzymes in the interior and exterior that would destroy crucial evidence inside and outside the vehicle.

[-] frayedpickles@lemmy.cafe 2 points 1 hour ago

Paragraph one: agreed, Elon musk loves sex offenders and probably is one. Love this paragraph.

Paragraph two jumped the shark.

[-] Blackmist@feddit.uk 29 points 21 hours ago

Did Elon Musk Rape and Dismember a 14 Year Old Girl?

[-] frayedpickles@lemmy.cafe 1 points 3 hours ago

He definitely didn't do that in 1990, a lot of people are saying that was Glenn beck.

[-] Blackmist@feddit.uk 2 points 3 hours ago

It's an older meme but it checks out.

[-] ochi_chernye@startrek.website 33 points 21 hours ago

People are saying it. Many great people.

[-] mypasswordis1234@lemmy.world 61 points 23 hours ago* (last edited 23 hours ago)

Using (only) corpomedia to announce information at government level should be illegal.

[-] frayedpickles@lemmy.cafe 2 points 3 hours ago* (last edited 3 hours ago)

How do you think amber alerts work in general? The telecoms lease frequency from government, but they go through the corporate telephone system.

The problem here isn't corporate or not, it's a specific police department making decisions that don't make sense, namely sending out data on a specific corpo platform without a legally binding agreement that this information will reach people.

In contrast, my county for example also contracts through a corporation, but that corporation is purpose built to provide municipalities with guaranteed (as much as this is possible) delivery.

[-] samus12345@lemm.ee 5 points 7 hours ago

As of Jan. 20th, they will fully be one and the same.

[-] Toribor@corndog.social 3 points 7 hours ago

Municipal governments go where the people are.

People need to leave Twitter, that's the real problem.

[-] letsgo@lemm.ee 25 points 22 hours ago

Unfortunately I hit a screen preventing me from seeing the article unless I signed in.

[-] Jinni@sh.itjust.works 21 points 20 hours ago

I got you.

"Earlier this week, the California Highway Patrol sent an Amber Alert push notification to phones in the Los Angeles area about a 14-year-old girl that authorities believed had been abducted. But instead of conveying vital information that could help locate the victim within the notification itself, the law enforcement agency linked to a post from its official X account, a practice it adopted six years ago. But this time, many people reported they could not view the alert because they hit a screen that prevents users from seeing any content on X until they sign in to their account.

The California Highway Patrol told WIRED it was aware of the issue and had reached out to X for more information. “We’re looking into it,” Sergeant Dan Keane said. X did not respond to a request for comment.

Amber Alerts are issued by local law enforcement agencies to help locate children who are believed to have been abducted and are at risk of dying or serious injury. In California, the California Highway Patrol’s Emergency Notification and Tactical Alert Center is tasked with issuing the alerts. The law enforcement agency told WIRED it has used X (formerly Twitter) to push out the notifications since 2018 without any problems, at least until this incident.

On other social platforms, including Reddit, Threads, and Bluesky, local California residents vented their frustrations about being unable to receive the details of an emergency happening in their community. “This should be illegal and everyone should be upset about this. If that alert was for my child and tons of people couldn’t see it because they don’t have a stupid X account, I would be beyond infuriated,” one person wrote on Reddit. “Why the fuck should a social media platform benefit from people wanting to be good citizens and informed about missing kids?” another asked on Threads.

Some users reported they didn’t need to log in to see the California Highway Patrol’s X post, which was sent via a URL created using the Bitly link shortener service. It’s unclear what percentage of people who received the push notification were able to view the information about the missing girl and what percentage hit X’s log-in gate. Overall, only 21 percent of US adults say they ever use X, according to the Pew Research Center, not all of whom may have the app installed on their phones.

After Elon Musk took over Twitter more than two years ago, the billionaire rapidly laid off the majority of the social media site’s existing employees and instituted sweeping changes to its moderation and verification policies. The shifts spurred concerns that Twitter would become less reliable for emergency communications. The incident this week in California suggests at least some of these fears were founded.

“Requiring a login creates accessibility challenges and raises concerns about digital equity. Everyone should be able to access life-critical information, regardless of whether they use a specific platform,” says Amanda Lee Hughes, a professor of computer science at Brigham Young University who has studied digital emergency communications tools.

People in Missouri reported encountering a similar issue in July 2023, when the Missouri Highway Patrol sent out an Amber Alert push notification with a link to an X post. Local residents similarly spoke out about how they could not see the alert unless they logged on to the platform. “It was quite a change” from how the alerts used to work, says Missouri Highway Patrol lieutenant Eric Brown, who works in the public information and education department.

But the incident ultimately didn’t prompt the Missouri Highway Patrol to abandon X as its go-to platform for Amber Alert push notifications. According to Brown, when X verified the law enforcement agency's account as an official government entity, the log-in issue problem went away, and the public could once again access its posts.

Several of the California Highway Patrol’s official X accounts have the same verification badge as the Missouri Highway Patrol, including the one devoted specifically to disseminating active alerts statewide. However, not all of the California agency’s accounts appear to be verified, including what looks like the official channel for the CHP’s Southern Division, which includes Los Angeles county.

When it was known as Twitter, X was widely viewed as an essential part of global disaster and emergency communications infrastructure. Government officials and agencies around the world relied on the service as a way to broadcast information about hurricanes, mass shootings, and other crises. Before Musk took over the platform in 2022, anyone could view public tweets in their browser regardless of whether they had an account on the site or had installed Twitter’s mobile app. (In 2015, the company reported that more than 500 million people visited Twitter’s site per month without logging in.)

In June 2023, reports that X had started locking content behind a log-in screen began popping up online. At the time, Musk called the move a “temporary emergency measure” that was put in place because X was “getting data pillaged so much it was degrading the service.” It’s unclear exactly what Musk was referring to, but that same month he expressed concerns about AI companies like OpenAI allegedly scraping Twitter posts without prior authorization.

It now looks like the decision to turn X into a more closed platform stuck. According to tests conducted this week, X has continued to limit what people without accounts can see. WIRED looked at several of its staff reporters’ X accounts without logging in, for example, and was only able to view a sampling of their popular posts rather than a comprehensive chronological feed. It does appear that accounts run by government entities are not restricted in this way; all of the posts shared by the California Highway Patrol’s alerts account can be viewed without logging in.

Aside from allowing anyone to view content shared on the platform, another way Twitter previously helped emergency communicators was by giving them free access to its API, which Musk later revoked. That allowed organizations like the US National Tsunami Warning Center to send automatic alerts about potentially deadly natural disasters. Researchers and first responders could also use the API to monitor activity across Twitter and “extract key insights, such as identifying risk hot spots or combating misinformation,” says Hughes. “The platform’s role has shifted as policies and public usage evolve, so its effectiveness today may look quite different.”

Despite these drawbacks, X still remains an important platform for relaying information during emergency situations. In October, several government information officers emergency told PRWeek they planned to continue posting updates on X despite its diminished usefulness, because they had amassed large followings on the site and their priority ultimately remains ensuring that accurate information reaches as many people as possible. But the incident in California this week highlights how government agencies can run into problems when third-party services once considered reliable later change their policies in an unpredictable ways."

[-] SocialMediaRefugee@lemmy.world 14 points 20 hours ago

Just text the info to people.

[-] viking@infosec.pub 10 points 22 hours ago

Was just about to post that as well, yep. The irony.

[-] Corkyskog@sh.itjust.works 7 points 22 hours ago

Can someone with more than 7 followers just respond with this screenshot to their social... love to see the response.

[-] Treczoks@lemmy.world 74 points 1 day ago

That's why no official service should use commercial social media.

[-] schnurrito@discuss.tchncs.de 12 points 1 day ago

it's so easy to host an ActivityPub server oneself, there's really no excuse for a government agency not to be doing that instead of relying on ex-Twitter

[-] stetech@lemmy.world 1 points 8 hours ago

it’s so easy to host an ActivityPub server oneself

Tell that to the 60+ y/o’s in charge who dread email.

Hell, at this point I’d be content with gov’t institutions using a literal blog website for stuff like this… as long as it’s publicly accessible.

[-] WeUnite@lemm.ee 17 points 1 day ago

Governments should not be using Twitter. They should all move to Bluesky and Mastodon. If you still have a Twitter account please only use it to encourage people to migrate to other platforms. Don't use it for anything else.

[-] schizolol9@lemy.lol 19 points 1 day ago

That’s because Elon Musk works with the pedophile elites. He can’t have people knowing the truth.

[-] jaemo@sh.itjust.works 7 points 1 day ago

All shitstain muskrat's shrieking 'Pedo' at anyone critical of him really feels like projection in this context.

As most things do when it comes to the exceptionally primitive conservative reptile-brain.

I mean the guy even supports Gaetz after the investigation shows that he has sex with an underage girl for money.... And was friends with Epstein and company..

He's trying to dilute the accusations surrounding himself likely by just falsely a claiming others are involved in things he was.

[-] SocialMediaRefugee@lemmy.world 2 points 20 hours ago

People complain about being annoyed by amber alerts on their phones anyway

[-] frayedpickles@lemmy.cafe 1 points 1 hour ago* (last edited 1 hour ago)

Complaining about a loud irrelevant thing is different from not wanting it.

[-] hubobes@sh.itjust.works 24 points 1 day ago* (last edited 1 day ago)

In Switzerland there is an app called Alertswiss which gets published by the government. They use it for critical alerts and you can also use it to see open warnings and where in the country there might be stuff happening.

Just do the same @California

[-] fossilesque@mander.xyz 17 points 1 day ago* (last edited 1 day ago)

Not that I do not agree, but if you think you'll be able to get Americans, who already do not trust the government, to download an app on their phones made by the government, well I have a bridge to sell you.

[-] ours@lemmy.world 15 points 1 day ago

It's amazing how these very unregulated tech companies that have been proven time and time again to steal user data and mess up have this blind trust from the public.

[-] Ulrich@feddit.org 6 points 1 day ago

They very much do not. No one trusts them. But they have other value that people are not willing to forego.

Also, have you seen any of the official government websites? They're buttgarbage. Go renew an amateur radio license online and tell me if anyone would intentionally install software designed like that on their devices.

[-] fossilesque@mander.xyz 5 points 1 day ago

The UK's won several awards for design. It's very easy to use. It would be nice to see something like that for the US.

[-] towerful@programming.dev 2 points 14 hours ago

It's open source.
just deploy it verbatim, and change your laws and taxes to work with what the web services do!

[-] hactar42@lemmy.ml 5 points 23 hours ago

My city of only 20k people in Texas has a similar app. Not sure what's going on in California

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[-] pycorax@lemmy.world 56 points 1 day ago

Why can't they just put the information in the alert directly? That's what the Koreans did when I was there. Why this extra indirection in the first place?

[-] ripcord@lemmy.world 3 points 11 hours ago

That's what happens in my part of the US as well.

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[-] QubaXR@lemmy.world 132 points 1 day ago

I mean fuck X, sure, but why is the police posting crucial information on a commercial, privately moderated platform? Why would you just assume everyone has an account with Musk's service?

I've seen this shit in Europe too - with everyone just assuming you'll have WhatsApp. At least most EU governments don't use it exclusively, but I'm certain countries, like Turkey, WhatsApp is the only channel where information can often be found.

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[-] umami_wasbi@lemmy.ml 221 points 2 days ago

I wonder why such an important piece of info is posted on social media but not on a dedicated webpage that can be linked to any social media posts.

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If you think Twitter is ever going to give you real news again, you deserve to have your face eaten by leopards.

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this post was submitted on 04 Jan 2025
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